Test your rackets before you buy them!
At Esprit Padel Shop, we know it is essential to play with a racket perfectly suited to your style and needs. That is why we provide an exclusive test service. Receive the racket directly at home to try it out in real match conditions and assess its performance, manoeuvrability and comfort. This allows you to make an informed choice, avoiding disappointment or an unsuitable purchase.
How does it work?
This service is available for a fee of 20 euros (with no additional delivery or return charges in mainland France), subject to a security deposit of 150 euros.
Test programme terms and conditions:
1) You can test a maximum of two rackets per test session for a period of 7 days*.
2) The cost per test racket is 20 euros. Shipping costs for both delivery and return are included in this amount. You only need to pay the security deposit, which is equal to the retail price of the new racket. The 20-euro service fee will be deducted before the deposit is refunded.
3) The displayed price (equal to the retail price of the new racket) is A SECURITY DEPOSIT. It will be refunded, less the 20-euro service fee, once the test racket has been returned to our warehouse in the same condition and by the agreed date.
No refund will be granted in the event of an unnotified late return.
Please note : paying the security deposit for a test racket does not under any circumstances mean that the racket belongs to you.
Please note : we reserve the right not to refund the security deposit if the racket is returned to us broken or in poor condition**.
4) For your first order, please send us the following supporting documents: a copy of your identity document and proof of address, to the following email address: contact@esprit-padel-shop.com with the subject line DOCUMENTS - TEST PROGRAMME - SURNAME - FIRST NAME***.
5) Have your racket delivered directly to your home or to a collection point of your choice. Please note that additional charges may apply for delivery outside mainland France.
6) You will find a return label in your parcel to affix to it. Please take particular care when packing the racket so that it reaches us in the best possible condition.
7) If you do not return the test racket, we will send you a formal notice asking you to resolve the matter. If the racket is not returned within the agreed period, we will retain your deposit and ask you to pay the difference between it and the price of a new racket (the price shown on the ESPRIT PADEL SHOP website).
* Excluding transit time
** Please note that to help us assess the condition of the racket, photos will be taken and stored prior to dispatch, and will be compared with the returned product.
*** Personal data protection: your documents will only be retained by ESPRIT PADEL SHOP for the purpose of processing test programme orders.
By ordering a racket from the test programme, you authorise us to contact you by email and/or post within the frame of our communications about this programme.
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