You have 30 days to change your mind, provided the item is new, unworn, unwashed, with its tags attached and in its original packaging. Exchanges for a different size or model are free: we dispatch the new item once we’ve received and checked your return. For a refund, return shipping costs depend on your country and are set out in our returns policy.
If there is a manufacturing defect, you are covered by the statutory guarantee of conformity for 2 years. Damage caused by an impact (with a wall, the ground or another racket) is not covered. To make a customer service claim, send photos and your order number to sav@esprit-padel-shop.com.
View the returns policy · Contact customer service