CVG – Esprit Padel Shop
Delivery starts at 80 euros
Three free payments



These general conditions of sale govern the contractual relations between Esprit Padel Shop (Siren: 891931172) and its customers. Any order validated by the consumer implies unreserved acceptance of the latter to these general conditions of sale. These said conditions are likely to be modified by Spirit Padel Shop In this case, the applicable conditions will be those in force on the site during the validation of the order by the consumer.

These general conditions will apply from May 18, 2011.


In accordance with the provisions of the Consumer Code, the online store set up by Spirit Padel Shop as part of its website mentions the following information:

- A legal notice allowing a precise identification of Spirit Padel Shop ;

- A presentation of the essential characteristics of the goods offered;

- An indication in euros, all charges included, of the price of goods and services and delivery costs;

- An indication of the costs of payment, delivery or execution;

- The validity of the offer and the price thereof;

- The existence of a right of withdrawal.

All site information www.esprit-padel-shop.comis presented in French.


 at. The prices

The prices of our products on the site are indicated in euros, all charges included, excluding delivery costs. They are applicable during the validation of the order by the consumer (subject to availability).

It should be noted that if items are priced inconsistently on the website of Spirit Padel Shop (ex: a racket at 4 euros), Spirit Padel Shop will be able not to deliver to the customer and this order will be canceled or returned to Spirit Padel Shop by the customer if it had to be delivered by mistake.

Depending on the order amount and the shipping destination, shipping costs may be added to the order total.

Prices are subject to French VAT and any change in the legal rate of this VAT will be implicitly reflected in the prices of the products presented on the site of Spirit Padel Shop on the date stipulated by the relevant implementing decree.

The public prices displayed correspond to the selling prices recommended by the manufacturers.

 b. Availability

Offers presented by Spirit Padel Shop are only valid while stocks last. In the event of unavailability and in accordance with article L 121-20-3 of the Consumer Code, you will be informed by e-mail or by telephone of the items which are out of stock.

The buyer will then have 72 working hours (excluding Saturday, Sunday, public holidays or non-working days) from the date of purchase to request the cancellation, the refund of the sums received or the exchange of his order within the limit of a total equivalent price by contacting us by e-mail at

After this period and if no request is made from you, your order will be sent to you with the available items and only these items will be billed to you.

Unavailable items will be refunded by the payment method used by the customer to pay for his order.

The customer has the possibility of reserving goods on order from our suppliers. In the event that the order is incomplete, Spirit Padel Shop reserves the right to ship the goods when all of the items in the order are in stock. The customer can ask Spirit Padel Shop immediate delivery of the incomplete order with payment of shipping costs for the second shipment.

 vs. Compliance of product offers

The products offered comply with current French legislation and standards applicable in France.

In accordance with article L 111-1 of the Consumer Code, the consumer has the possibility of knowing before the final order is taken the essential characteristics of the products he wishes to buy.

Professional players are likely to play with different racket characteristics than those exhibited.

 d. Discount codes and gift certificates

Discount codes: You just need to insert the code in the "discount coupon" bar at the top of your basket, the discount will then be applied immediately. Please note, discount codes cannot be combined and always have a validity period.



 at. Placing the order

The present general conditions of sale come into force on the date of signature of the order form of our site In accordance with the LEN law of June 21, 2004, you have the possibility to check the details of the order and its total price (price in euros all charges included and products plus delivery costs) and to correct any errors before confirming the order. here to express your acceptance.

Spirit Padel Shop will acknowledge receipt of your order electronically without delay.

 b. Transfer of ownership

Spirit Padel Shop retains full ownership of the products sold until full collection of all sums owed by the consumer in connection with his order, including costs and taxes.

The transfer of ownership of a good purchased on by the consumer to a third party will not be supported by Spirit Padel Shop. Only the original purchaser of this good can claim access to the clauses of these general conditions of sale.

 vs. Proof of the transaction

The archiving of purchase orders and invoices will be carried out on a reliable and durable medium which can be legally produced as proof.


Right to retract

In accordance with Articles L 221-28 et seq. Of the Consumer Code, you have 14 days to exercise this right of withdrawal without having to justify reasons or pay penalties. Esprit Padel Shop extends this period to 30 days for commercial purposes in order to give you full satisfaction.
On the website, the customer therefore benefits from the “Satisfied or Reimbursed” guarantee for 30 days from the delivery of the order.
The Products must imperatively be returned to Spirit Padel Shop in a perfect state of resale, in their original condition, and accompanied by the invoice or contact details of the Buyer and full order references.

Racquets: They must not show any scuff marks or impact, must be new and have no traces of balls. The grip should still be wrapped and the racquet should not have played.
Shoes: they must be returned with the shoebox (perfect condition) corresponding to the model purchased and must not have been worn under any circumstances.
In the event of an exchange, reshipment is the responsibility of Spirit Padel Shop except in the case of heavy packages (bale cartons for example) for which the actual shipping costs will be applied.
The period starts from the receipt of the goods.
When the right of withdrawal is exercised, the refund will be made no later than 10 working days following the date on which we received your return package.

Exercise of the right of withdrawal

For any refund request for an order placed on the site Spirit Padel Shop and containing a free item (example Christmas offer: "From 49 € of purchase, a t-shirt Spirit Padel Shop will be offered to you "), the customer agrees to return the item offered to us as well. In the event that this item is not returned, the amount thereof will be deducted from the amount of the reimbursement (face value indicated in the offer).
Methods of redirection from Overseas or Abroad:
We will tell you what to do by phone or e-mail: 09 63 58 76 15 or

Consequences of the right of withdrawal

The exercise of the right of withdrawal is excluded for the following contracts
- contracts for the supply of goods made to the consumer's specifications or clearly personalized
- contracts for the supply of goods liable to deteriorate or expire rapidly
- contracts for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection


Legal guarantee of conformity

The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility.

To comply with the contract, the good must:

- Be suitable for the use usually expected of a similar good and, where applicable:

- Correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;

- Present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, or the manufacturer.

Defective racket other than normal use, customer can send photos and ifEsprit Padel Shop wishes it, it will be necessaryreturn the product to Spirit Padel Shop. It will be the subject of a careful analysis on our part in order to validate whether or not it has a defect and will then be returned to the supplier.

In the event that support is accepted, the customer may, depending on the product, obtain an exchange or repair from Spirit Padel Shop. If the repair or replacement of the product cannot be carried out or is not desired by the customer, a voucher for an amount equivalent to the purchase price of the item will be offered to you.

When the responsibility of Spirit Padel Shop or one of its suppliers is engaged, the return costs are covered by the provision of a prepaid voucher.

Credit notes issued as part of a customer return / cancellation are only valid for one year and will be automatically cleared after this period.


at. Delivery :

Spirit Padel Shop delivers its products in metropolitan France and overseas departments and territories, in the countries of the European Union as well as in all countries outside the EEC. The products will be delivered to the address indicated by the consumer on the order form.

In the case of an order invoiced excluding VAT by Spirit Padel Shop, the consumer may be required to pay VAT and Customs charges to the carrier upon delivery.

Any order placed before 12 noon will be shipped the same day regardless of the shipping method (excluding Saturday, Sunday and public holidays). Orders placed after 12 noon are shipped within 24 business hours of the order by the carrier chosen by the customer at the time of the order (excluding Friday, Saturday, Sunday and public holidays).

Shipments in France:

For deliveries in SO COLISSIMO in mainland France, a flat-rate contribution of € 6.90 to shipping costs is requested for any order the amount of which does not exceed 75 euros.

The indicative delivery time is 2 working days.

This participation increases to 15 euros (without free) for a shipment by Chronopost (with signature) and to 9 euros for a shipment to a Chrono Relais.

For heavy items (boxes of bales for example) a variable supplement is requested depending on the country of delivery without carriage paid (see table below).

Heavy postage rates do not apply to stringing machines.

For shipments in the DOM TOM: we use the Colissimo Expert service (indicative delivery time of 5 to 7 working days)

The consumer has a legal and contractual obligation to check the physical condition and content of the package (s) on delivery in the presence of the delivery person.


vs. Anomaly

Any anomaly concerning the delivery must imperatively be indicated on the carrier's delivery slip in the form of detailed, dated, explicit "handwritten reservations" and accompanied by the signature of the consumer or of a person authorized to receive the delivery.

The consumer must at the same time report this anomaly by sending the carrier within 3 working days of the delivery date a registered letter with acknowledgment of receipt setting out the said complaints.

Then, he must simultaneously send a copy of this letter by simple mail to:

Spirit Padel Shop        

155 Route de Grenoble,

69800, Saint-Priest

Any complaint concerning the delivery received out of time will be definitively rejected without possibility of recourse for the consumer and only the damages and anomalies mentioned in the aforesaid reservations made by the consumer will be taken into account in the resolution of the dispute by the carrier.

d. Delay in delivery or non-fulfillment of the order

Spirit Padel Shop cannot be held responsible for the non-performance of the contract concluded in the event of out of stock or unavailability of the product, force majeure, disruption, total or partial strike including postal services and means of transport and / or communication, flood or fire.

Spirit Padel Shop incurs no liability for any indirect damage due to operating losses, loss of profit, loss of luck, damage or costs that may arise from the purchase of products.


Full payment must be made when ordering. At no time can the sums collected be considered as a deposit or down payment. The consumer guarantees to Spirit Padel Shop that he has the necessary authorizations to use the method of payment he chooses when confirming the order. Furthermore, Spirit Padel Shop reserves the right to suspend any order management or any delivery in the event of refusal of authorization by financial organizations.

at. Payment methods

To pay for his order, the consumer will have his choice of different payment methods offered during the final validation of the order form. Spirit Padel Shopreserves the right to ask the customer for a scan of his identity card, proof of address and any document required as part of its anti-fraud policy.

Payment of your order in 3 or 4 installments by credit card from 100 € of purchases up to 3000 € with Oney Bank. 20PayPlug% 20Oney% 20pour%20CGV%20site%20marchand.pdf

Payment by credit card

The processing of orders by credit cards on our site is completely secure.

By this means of payment, you will be debited when paying for your order.

Spirit Padel Shop relies on the Caisse d'Epargne banking transaction platform.

Your data is therefore encrypted by the SSL process guaranteeing maximum security.

Your credit card number is neither stored on the server nor printed.

The order thus validated by the customer on the website will not be effective until the central network of bank cards has given its consent. If the latter refuses, Spirit Padel Shopreserves the right to cancel the order and stop sending the package. If necessary, the customer will be contacted by email or phone as soon as possible.

B. Irrevocability of payment

In accordance with Article L 132-2 of the Monetary Code, electronic payment is irrevocable. Spirit Padel Shop recommends that consumers ensure the creditworthiness of their payment before validating their order on the site.


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